To make a prescription request, please fill out the form below

Appointment lengths vary depending on the specialist you are seeing, but the below gives you an indication:

‍Psychiatrist: Initial Appointment 60 minutes
Psychiatrist: Subsequent Appointment 30-60 minutes
Psychologist: 60 minutes
Geriatrician: Initial Appointment 60 minutes
Geriatrician: Subsequent Appointment 30-60 Minutes

For some people and in some situations, telehealth (seeing someone by video or telephone), can be just as effective or more effective than in-person care. The benefits of telehealth is access to a specialist for your healthcare needs anywhere, anytime, without having to travel long distances.

Everyone has individual preferences. Some people prefer telehealth because it is more convenient and they feel they find it less intimidating than going to a doctors office. Other people prefer to sit in the same room as the person they are talking to. The best way to know is to try it out!

You can have your appointment from your home or from your GP practice. Either way you will need a device with a camera and microphone and a good internet connection.

‍Home appointments: You can book an appointment online at any time that is convenient for you.

‍Appointments from your GP practice: Please contact your GP practice to check if they can facilitate the appointment at a time that is convenient for you. If they need more details they can contact Dokotela directly to inquire via our contact form HERE.

Your appointment should be held in a private room at home or office. If you are not in a safe and appropriate location your appointment will be terminated and you will be charged a cancellation fee

You will need a device with a camera, speaker, microphone and good internet connection.

Download our instructions HERE.

We recommend you bring a support person – this is a family member or friend, anyone you feel comfortable with or trust. However, you don’t have to bring anyone if you don’t want to. Please bring any mediation you are currently taking and if you have been to hospital lately any discharge summaries that you have available.

You are able to change or cancel your appointment anytime up until 48 hours before your appointment at no cost. Please do so by completing the contact form HERE.

Our cancelation policy requires at least 48 hours notice if you would like to cancel or change your appointment. These appointments are difficult to fill without you providing enough notice, so there is a fee of $110 if you do not give us 48 hours notice of a change/cancellation or you fail to show up for your appointment.

Once a diagnosis is made, your psychiatrist develops a treatment plan for you that may include prescribing medications. Sometimes patients attend several appointments before they’re diagnosed and given medication, while others may receive medications sooner.

If you have any concerns regarding your medications, please see your GP. They will be able to advise you of how to manage these side effects and can contact your Psychiatrist directly if required.

Most of our specialists only provide treatment and do not fill in other documents or reports. If you do require some other documentation or report, please contact our staff HERE to discuss your requirements and the cost associated.

This includes any legal documentation, workers compensation documentation, driving assessments and firearms assessments.