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Nepean Blue Mountains PHN
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Receive expert care from a team of psychiatrists who are able to treat a broad spectrum of mental illnesses. Our psychiatrists are dedicated to making a difference in the communities they serve and will provide you with a treatment plan tailored for your specific needs.
We offer convenient telehealth consultations from your home if you have a support person with you, such as a family member, friend or support worker. Alternatively you can have your telehealth appointment at the telehealth hub in Penrith, your local GP clinic or at a psychosocial service office.
We’ll work closely with your GP and create a multidisciplinary care team just for you, that delivers the treatment you need. The psychiatrist will work closely with your GP and empower them to provide you with the highest quality care.
Who can we help?
- Treatment for patients aged 8+
- Broad range of mental illness treated
- Barriers to accessing psychiatry
What are the exclusions?
- Age limits: This service is for clients who are 8+.
- Clients must hold a valid government issued health care card.
- Our PHN services are designed for treatment only. There will be no additional reports provided.
I am eligible. How do I apply?
Your GP can refer you via the NBM PHN intake line on 1800 223 365 and obtain a unique referral number, which must be noted on the completed referral form before sending the referral to Dokotela via secure messaging. Fax: 02 8569 1844. HealthLink EDI: Dokotela
How it works
Referral
Your GP will contact the NBMPHN Mental Health Intake line to initiate a referral to the Telepsychiatry Service. Following this, they will send a completed written referral to Dokotela, including the unique referral ID obtained during the call.
Book Your Intake Call
You will receive an SMS from Dokotela to book an intake call with one of our Clinical Care Coordinators (CCC).
Intake Call
During this call, your CCC will assist in preparing you for your psychiatry session, gather information about your treatment goals, complete relevant diagnostic tools, and schedule an appointment with a psychiatrist best suited to your needs. This process is designed to ensure you feel informed, supported, and ready for the next steps in your care.
Preparing For Your Session
Think about whether you’d like to bring along family members, friends, or other mental health professionals who are part of your support network.
Psychiatry Appointment
In your session, the psychiatrist will complete a detailed assessment, discuss possible diagnoses and work with you on a treatment plan. They’ll also coordinate with any other clinicians you’re seeing, including your GP, to ensure your care is well-managed.
Visit your GP
After your appointment, your GP will receive a summary of your treatment plan. It's important to review this with them, as they may have additional resources or supports to offer based on the psychiatrist's recommendations. Your GP can also manage your ongoing care, including prescribing medication once you're no longer required to have regular psychiatry sessions.
Follow-up Support
Your Clinical Care Coordinator will arrange a check-in to see how you’re progressing, answer any questions, and schedule your next review with the psychiatrist if needed.
Review Appointment with Psychiatrist
Your psychiatrist will review your progress, answer questions, and adjust the plan if needed based on your feedback.
Feel Better
With a solid support system and personalized treatment plan, you’re on a path to improved mental health.
Find out more about the NBMPHN Consultant Psychiatry Service
Already a patient through NBMPHN?
We’ve got all the details outlined so you know exactly how it works for existing Dokotela patients. Just click the link below for an easy step-by-step process.
